28 novembro, 2013

Business Etiquette: 5 Rules That Matter Now

Postado por Camila Rafaela Felippi às 11/28/2013 08:11:00 PM 7 comentários
The word may sound stodgy. But courtesy and manners are still essential--particularly in business. The word "etiquette" gets a bad rap. For one thing, it sounds stodgy and pretentious. And rules that are socially or morally prescribed seem intrusive to our sense of individuality and freedom.
So here are a few business etiquette rules that matter now—whatever you want to call them.

1. Send a Thank You Note

The art of the thank you note should never die. If you have a job interview, or if you're visiting clients or meeting new business partners—especially if you want the job, or the contract or deal—take the time to write a note. You'll differentiate yourself by doing so and it will reflect well on your company too.

2. Know the Names

It's just as important to know your peers or employees as it is to develop relationships with clients, vendors or management. Reach out to people in your company, regardless of their roles, and acknowledge what they do.

3. Observe the 'Elevator Rule'

Don't discuss your impressions of the meeting with your colleagues until the elevator has reached the bottom floor and you're walking out of the building. That's true even if you're the only ones in the elevator.
4. Focus on the Face, Not the Screen
When you're in a meeting or listening to someone speak, turn off the phone. Don't check your email. Pay attention and be present.
5. Don't Judge
We all have our vices—and we all have room for improvement. One of the most important parts of modern-day etiquette is not to criticize others.
So before you create that hashtag, post on someone's Facebook page or text someone mid-meeting, remember the fundamentals: Will this make someone feel good? And remember the elemental act of putting pen to paper and writing a note. You'll make a lasting impression that a shout-out on Twitter or a Facebook wall mention can't even touch.

Source: INC

26 novembro, 2013

Beautiful, amazing and thrilling!

Postado por Camila Rafaela Felippi às 11/26/2013 02:54:00 PM 9 comentários
You have to see to feel! It's an incredible story of a premature baby. Congratulations to the hardworking and hopeful mother, because it has been very difficult for her. And congratulations to medical staff, who make life every day more possible!

25 novembro, 2013


Postado por Camila Rafaela Felippi às 11/25/2013 06:45:00 AM 2 comentários
Telefónica es una empresa española operadora de servicios de telecomunicaciones (telefonía fija, telefonía móvil, ADSL, FTTH, etc.) multinacional con sede central en Madrid, España, y al mes de julio de 2010 es la quinta compañía de telecomunicaciones en tamaño e importancia en el mundo.
Su principal mercado está en España - donde se encuentra la sede corporativa y los mercados estratégicos para el grupo sonBrasil, Perú, Argentina, Venezuela, Chile, Colombia, Costa Rica, El Salvador, México, Guatemala, NicaraguaSus nuevos mercados estratégicos son:  Alemania, Eslovaquia, República Checa, Reino Unido e Irlanda.
“En Telefónica concebimos las Green TIC como un conjunto de procesos y actividades que nos permiten generar valor a la compañía y a nuestros clientes y contribuir a fomentar una economía baja en carbono a través de las Tecnologías de la Información y las Comunicaciones.”
La sede en Madrid
Telefónica esta en el TOP 5 del Carbon Disclosure Project: Telefónica y se mantiene por cuarto año consecutivo entre las empresas de telecomunicaciones líderes del Carbon Disclosure Project (CDP)“Durante el pasado ejercicio logramos evitar emisiones de CO2 por valor de 310.000 toneladas equivalentes gracias a la generación y compra de energía renovable, y nuestras emisiones totales se mantuvieron prácticamente estables, en cerca de 1,75 millones de toneladas. Asimismo, hemos conseguido una reducción de casi un 20% del consumo energético en redes, lo que significa que estamos a falta de un tercio de cumplir nuestro compromiso para el año 2015: disminución de un 30%, en relación a 2007, medido en kWh/acceso equivalente.”

Fuente: Telefonica

Este es el periódico que yo hice!

21 novembro, 2013


Postado por Camila Rafaela Felippi às 11/21/2013 12:06:00 PM 8 comentários

Se eu soubesse que o mundo acabaria amanhã, eu ainda hoje plantaria uma árvore. 
Even if I knew that tomorrow the world would go to pieces, I would still plant my apple tree.
Si supiera que el mundo se acaba mañana, yo, hoy todavia, plantaría un árbol.
(Martín Luther King)

Socializing game

Postado por Camila Rafaela Felippi às 11/21/2013 12:05:00 PM 3 comentários
Is this your first time here? - No, I was here last year.

What would you like to drink? - I would like to drink  juice!

How did you arrive here today? - Fine. There was no traffic on the roads.

When did you join your company? - I joined my company this year.

Can I get you something? - Yes, please. I'll have a coffee.

What’s your name? - My name’s Rudolf.

Can I join you? - Yes, sure. Take a seat.

I hear  KSP is the biggest company of the city. Is it true? - Yes, it’s a great company.

Well, I have to go now! - Nice talking to you.

When did you start your job? - I started my job in June, 2013.

What do you think about this movie? - It’s very interesting.

Would you like a coffee? - No, thanks. I’m fine.

Did you see the time? We have to go! - Please excuse me.

Would you like a side dish with that? - No thanks, I’m fine.

Could I pay the bill? - Certainly. It’s $25, please.

Are you ready to order? - Yes, of course.

How is the taste of fish? - Delicious! Thank you.

Where did you go on holiday last year? - I went to the beach.

How was your room? - My room was a bit small, but it was very comfortable.

When did you last travel by plane? - My last trip  by plane was last year.

Would you like a dessert? - Yes, please.

How did you become a secretary? - I studied a lot!

Do you go here every year? - No, not every year, but I was here last year.

Would you like to order first? - Yes, of course.

Can I help you? - Yes, please. I have a lot of bags.

18 novembro, 2013


Postado por Camila Rafaela Felippi às 11/18/2013 03:11:00 PM 6 comentários

Business Communication‏

Postado por Camila Rafaela Felippi às 11/18/2013 03:10:00 PM 4 comentários
Who said?
1. I have an appointment with Olivia Gonzalez - Visitor
2. Can you sign here, please? - Receptionist
3. This is your visitor's pass - Receptionist
4. Please take a seat - Receptionist
5. Ms Gonzalez will be right down - Receptionist
6. Nice to see you again – Host or Visitor
7. Did you find us OK? - Visitor
8. Would you like a coffee? – Host or Receptionist
9. Let me show you round - Host
10. Let me introduce you to Diego - Host

Camila: Good morning. I have an appointment with Tonny Lewis.
Recepcionist: What’s your name?
Camila: My name is Camila.
Recepcionist: Ok! Can you sign here, please?
Camila: Yes!
Recepcionist: Thanks. This is your visitor’s pass. Please, take a seat, I will call Mr. Lews.
Camila: That’s right.
Lewis: Good morning Camila, nice to meet you again.
Camila: Good morning! Nice to meet you again too Mr. Lewis.
Lewis: Did you find us OK?
Camila: Yes. The location is easy to find.
Lewis: That’s great! Would you like a coffee?
Camila: No, thanks. I can’t drink milk, so, I rarely drink coffee.
Lewis: Oh, ok! Let me show you round.
Camila: Yes, let’s go!
Lewis: Well… There are three of my employees. They work with finances. And this is my secretary. Let me introduce you to her.
Secretary: Good morning Mr. Lewis!
Lewis: Good morning Blair, this is my visitor Camila. Camila, this is my secretary Blair.
Secretary: Nice to meet you Camila.
Camila: Nice to meet you too Blair.
Secretary: Are you enjoying to visit the company?
Camila: Yes, I am.
Lewis: So, let’s see the other things.
Camila: Mr. Lewis, does your company sell abroad?
Lewis: Yes, we do. And we want to buy things abroad too, but it will be in the future.
Camila: Where do you  sell your products?
Lewis: Portugal, France, England, Spain and Italy.
Camila: It’s a lot of countries! What do you sell?
Lewis: We sell mechanical products like rollers and screwdrivers.
Camila: And what will you buy outside?
Lewis: Feedstock. We are searching for  the best price.
Camila: Good luck!
Lewis: Thanks! So, this is the Administration and on the left  it is the HR.
Camila: It must be a good place to work.
Lewis: Yes, it is. And that’s the production. We have a lot of employees.
Camila: How many?
Lewis: Two hundred and four.
Camila: Uau… Production is really important.
Lewis: Yes! I think  it is …
Camila: Thanks to show me your company. It’s really a good place to work. Success!
Lewis: Thank you for your attention! 

12 novembro, 2013

Five recipes

Postado por Camila Rafaela Felippi às 11/12/2013 03:29:00 PM 5 comentários
Pão de queijo
- Hello! I’m a British student and I don’t know to speak Portuguese very well. Can you help me to understand the menu?
- Yes, of course! What’s your name?
- I’m sorry. My name is Joe.
- Nice to meet you, Joe. My name is Camila.
- Nice to meet you too!
- Well… Are you hungry?
- Not so much. I want something small.
- So, I think you will like pão de queijo.
- What’s this?
- This is a small round savoury made from tapioca flour, vegetable oil and cheese, baked in the oven.
- Hm… I want to try  it! What else?
- Here in Brazil we eat a lot of fried food, like empadinha and coxinha.
- I like fried food! I want to try  it, but, tell me more about this food…
Fried food: coxinha and empadinha
- Empadinha is a small savoury tan, made with butter pastry and various fillings, such as palm heart, chicken and shrimp. And coxinha is deep fried dough in the shape of a chicken drumstick, made from wheat flour, butter and eggs, with shredded chicken filling.
- Can I eat them all?
- I don’t know. You can see this and after you will think what’s better!
- Good idea! But I want to eat something for dessert…
- You can eat suspiro. I love suspiro! It is a sweet made from egg white and sugar. Or you can eat rapadura,  a sweet made of sugar cane, typical in Northeast of Brazil!
- Omg, I want to eat everything! Thanks for your help!
- You’re welcome. I hope you love Brazilian food! 
- I know I will love! 

08 novembro, 2013

Sylvanian Families

Postado por Camila Rafaela Felippi às 11/08/2013 07:35:00 AM 4 comentários
Sylvanian Families is a line of collectible animal figurines. They are made of plastic and really cute. It`s sooooo cute! But it`s a pitty because of the price: expensive. I want to buy the whole collection because I love it. I always love and will love animals.
Have a look:

On the website (here) you can see all the pets. There are categories like: Family Life, Fashion Life, Homes, Shopping, Transport, etc. Some products don`t have the price, because some items aren`t available. I saw the families first time about two months ago and I fell in love...
I think if you buy online, you can pay less than at the shops. In Brazil the prices are almost the same. Maybe I will buy a little dog or cat or bunny or... (omg, I want everything!).
A house like this costs about £50, £60. It`s a little
expensive, but there are perfect details 

06 novembro, 2013

Halloween Trivia

Postado por Camila Rafaela Felippi às 11/06/2013 02:47:00 PM 7 comentários
- When do people celebrate Halloween?
These are my English classmates. Our teacher Diva prepared a surprise
for us: a Halloween day! Perfect!
People celebrate Halloween on October, 31st.
- What does Halloween mean?
The name is actually a shortened version of "All Hallows' Even," the eve of All Hallows' Day. "Hallow" is an Old English word for "holy person," and All Hallows' Day is simply another name for All Saints' Day, the day Catholics commemorate all the saints. At some point, people began referring to All Hallows' Even as "Hallowe'en" and then simply "Halloween."
Source: How stuff works
Diva with us and our candies! 
- How do people celebrate?
Trick-or-treating is a customary celebration for children on Halloween. Children go in costume from house to house, asking for treats such as candy or sometimes money, with the question, "Trick or treat?" The word "trick" refers to "threat" to perform mischief on the homeowners or their property if no treat is given. Halloween costumes are traditionally modeled after supernatural figures such as vampires, monsters, ghosts, skeletons, witches, and devils. Over time, in the United States the costume selection extended to include popular characters from fiction, celebrities, and generic archetypes such as ninjas and princesses.
Source: Wikipédia
- Why do people celebrate Halloween?
Because it is culture. The Halloween we celebrate today is a mixture of many different ancient religious beliefs, along with ancient traditions and folk traditions. These beliefs came from a number of different sources including: the Celtic, the Catholic Romans, and the Europeans. Their beliefs were just mixes all together to become the modern day version of the Halloween we know.
Source: Yahoo
And this is me :D I love Halloween!