28 novembro, 2013

Business Etiquette: 5 Rules That Matter Now

Postado por Camila Rafaela Felippi às 11/28/2013 08:11:00 PM
The word may sound stodgy. But courtesy and manners are still essential--particularly in business. The word "etiquette" gets a bad rap. For one thing, it sounds stodgy and pretentious. And rules that are socially or morally prescribed seem intrusive to our sense of individuality and freedom.
So here are a few business etiquette rules that matter now—whatever you want to call them.

1. Send a Thank You Note

The art of the thank you note should never die. If you have a job interview, or if you're visiting clients or meeting new business partners—especially if you want the job, or the contract or deal—take the time to write a note. You'll differentiate yourself by doing so and it will reflect well on your company too.

2. Know the Names

It's just as important to know your peers or employees as it is to develop relationships with clients, vendors or management. Reach out to people in your company, regardless of their roles, and acknowledge what they do.

3. Observe the 'Elevator Rule'

Don't discuss your impressions of the meeting with your colleagues until the elevator has reached the bottom floor and you're walking out of the building. That's true even if you're the only ones in the elevator.
4. Focus on the Face, Not the Screen
When you're in a meeting or listening to someone speak, turn off the phone. Don't check your email. Pay attention and be present.
5. Don't Judge
We all have our vices—and we all have room for improvement. One of the most important parts of modern-day etiquette is not to criticize others.
So before you create that hashtag, post on someone's Facebook page or text someone mid-meeting, remember the fundamentals: Will this make someone feel good? And remember the elemental act of putting pen to paper and writing a note. You'll make a lasting impression that a shout-out on Twitter or a Facebook wall mention can't even touch.

Source: INC

7 comentários:

Ankita on 11/29/2013 4:54 AM disse...


Very helpful! nice post :)

Phil Slade on 11/29/2013 10:56 AM disse...

Very good advice, especially "Focus on the face not the screen". Good manners cost nothing.

KK on 11/29/2013 12:44 PM disse...

1. I hope you mean sending a note, or taking the person to the side and telling them, or sms-ing or emailing etc. are same. They are the same to me.

2. This one is truly correct. I have some trouble remembering names, but I remember something unique about everyone I meet. That makes very interesting second meetings with people :-)

3. This is the first time I am hearing of the Elevator Rule. No idea of it.

4. Not only the phone, I think our brain too should be switched off to anything other than what the other person is saying. I am still learning this part.

5. This too, I am still learning.

Points 4 and 5 go hand in hand. You will only listen if you don't judge, and you will not judge when you are receptive and listening.

SG on 11/29/2013 4:12 PM disse...

Excellent suggestions. Especially the elevator rule. We tend to talk about office with a colleague in the elevator. But we don't know who are all listening among the other passengers.

Lisa Isabella Russo on 11/29/2013 8:29 PM disse...

I tend to be lacking in people skills, these suggestions are very good and helpful guidelines. I enjoyed your post.

Nal Pontes on 11/30/2013 6:04 AM disse...

Preciosas dicas, todas importantes, excelente bem selecionadas. Parabéns
Te desejo um lindo final de semana bjssss

Kay on 11/30/2013 3:04 PM disse...

Hello Camila. I'm so happy that you visited my blog. Thank you very much for stopping by and leaving a kind comment. I did write a reply. I can see by this post that you are a thoughtful, smart, efficient young woman. I just know you're going to do well no matter where you work.

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